OFFICIAL PRIVACY DOCUMENT

Permata4D Privacy Policy – Personal Data Protection Trusted by Malaysian Players

At Permata4D, your privacy is not merely a legal obligation — it is a genuine commitment. This document explains in detail how we collect, use, store, and protect your personal information as a registered player.

Last Updated: 1 January 2026 Bahasa Melayu (ms-MY) Version 3.1 Reading Time: ~10 minutes
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Your Data Is Safe
256-bit SSL Encryption · No Data Sales · KYC Verified
Section in document 10
Player rights protected 8 Rights

Permata4D's Privacy Commitment

Six core pillars that guarantee the protection of your personal data on our platform

ENCRYPTION
Full 256-bit SSL Encryption

All data transmitted between your device and Permata4D's servers is protected by 256-bit SSL encryption technology — the same standard used by major banking institutions in Malaysia.

DATA CONTROL
You're in Control of Your Data

Permata4D gives you full control over your personal data. You may request access, correction, or deletion of your data at any time by contacting our support team.

NO DATA SELLING
Your Data Is Never Sold

Permata4D has never and will never sell, rent, or trade players' personal information to any third party for marketing or commercial purposes.

PDPA COMPLIANCE
Compliant with Data Protection Act

All data handling practices at Permata4D are designed to comply with internationally recognised data protection principles, ensuring players' rights are fully upheld.

SECURITY
Secure & Protected Servers

Permata4D player data is stored in high-performance data centres with restricted access, round-the-clock monitoring, automated backups, and multi-layered protection against unauthorised access.

TRANSPARENCY
Full Transparency in Data Use

Permata4D clearly states the purpose behind every piece of data we collect. You will always know why your data is needed and how it will be used before you consent to providing it.


Section 1 – Introduction & Scope of Privacy Policy

Who we are and what this policy covers

Welcome to the Permata4D Privacy Policy. This document is published by Permata4D, an online entertainment platform operating under the domain permata4d.biz and providing digital gaming services to players in Malaysia.

We understand that entrusting your personal information to any online platform is a serious decision. At Permata4D, we do not take that trust lightly. Every piece of information you provide us — from your name to your payment details — is handled responsibly and used only for legitimate, transparent purposes.

This Privacy Policy applies to all users who register, access, or use any part of the Permata4D platform, including the main website, mobile application (if available), and all related services. By using the Permata4D platform, you agree to the data handling practices described in this document.

ℹ️ Important Note: This Privacy Policy may be updated from time to time. Whenever significant changes are made, Permata4D will notify you via your registered email or through a prominent notice on the platform. The date of the most recent revision is always shown at the top of this document.

Section 2 – Types of Data We Collect

What information is collected and how it is obtained

Permata4D collects various types of data depending on how you interact with our platform. Below is a full breakdown of the data categories we may collect:

2.1 Registration Information (Provided Directly by You)

Data TypeExampleRequirements
Identity InformationFull name, MyKad number, date of birth, genderMandatory
Contact InformationEmail address, Malaysian phone numberMandatory
Financial InformationBank name, account number (partially masked), eWallet typeRequired for withdrawal
KYC Verification DocumentsMyKad copy, bank statement, verification selfieRequired for full verification
Account PasswordStored in unreadable hashed formatMandatory

2.2 Automatically Collected Data

  • Device Data: Device type, operating system, browser version, screen resolution
  • Location Data: IP address and general location (state/city) for security and compliance purposes
  • Activity Data: Pages visited, time spent on the platform, games played, betting history
  • Cookie & Tracking Technology Data: Session cookies, preference cookies, and analytics data as further described in Section 7

2.3 Data from Third-Party Sources

In certain cases, Permata4D may receive information about you from legitimate sources such as identity verification service providers, payment gateway providers (to the extent necessary to process transactions), and fraud prevention agencies.

✓ Our Guarantee: Permata4D does not collect data that is irrelevant or unnecessary. Every type of data we collect has a clear and legitimate purpose. We do not store sensitive information such as passwords in plain text.

Section 3 – Purpose of Data Collection & Use

Why we need your data and how it is used

Every piece of data collected by Permata4D is used for one or more legitimate, transparent purposes. We will not use your data for any purpose not stated here without obtaining your consent first:

  • Account Management: Creating, verifying, and managing your player account, including secure login and password recovery.
  • Transaction Processing: Deposits processed via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, FPX (Maybank2u, CIMB Clicks), and withdrawals to your Malaysian bank account.
  • Gaming Services Provision: Grants access to all games — slots, Live Casino, Sports Betting, Poker, and table games.
  • Identity Verification (KYC): Verifies that you are an eligible individual who meets the minimum age requirement of 21 years before granting full access to the platform.
  • Fraud Prevention & Security: Detecting and preventing fraudulent activity, money laundering, duplicate accounts, and platform abuse.
  • Customer Support: Enables Permata4D's 24/7 support team to assist you with any queries or technical issues.
  • Legal Compliance: Fulfilling legal and regulatory obligations applicable to the platform's operations.
  • Direct Marketing (with Consent): Sending you information about promotions, bonuses, and new offers at Permata4D – only if you have consented to receive such communications.

ℹ️ Right to Withdraw Consent: For data used for marketing purposes, you may withdraw your consent at any time by contacting Permata4D support or using the unsubscribe option in any marketing email we send.

Section 4 – Sharing Data with Third Parties

Who may have access to your data and under what circumstances

Permata4D does not sell, rent, or trade your personal data. However, in the course of operating the platform, there are specific situations where we may need to share certain information with trusted third parties:

4.1 Trusted Service Providers

  • Payment Gateway Providers: Service providers such as Touch 'n Go, GrabPay, DuitNow, and FPX receive only the minimum information necessary to process your financial transactions. This data is not used by them for any other purpose.
  • KYC Service Provider: Identity verification companies that assist us in verifying player documents and identities in accordance with compliance requirements.
  • Game Provider: Casino game providers such as Pragmatic Play, Evolution Gaming, and Playtech may receive limited game data necessary for the smooth delivery of their games.
  • Cloud & IT Services: Technical infrastructure providers supporting the operation of the Permata4D platform, bound by strict confidentiality agreements.

4.2 Legal Requirements

Permata4D may be required to disclose your information to the relevant authorities if mandated by law, court order, or to assist in a legitimate fraud or financial crime investigation.

⚠️ Phishing Warning: Permata4D staff will NEVER contact you to request your password, PIN, OTP, or full card details through any channel. If you receive any such request, it is a fraudulent attempt – please report it to us immediately.

Section 5 – Data Storage & Security Measures

Where your data is stored and how it is protected

Player data security is Permata4D's top priority. We continuously invest in technology and best practices to ensure your information is always protected.

5.1 Technical Security Measures

  • 256-bit SSL/TLS Encryption: All data communications between your browser and Permata4D servers are fully encrypted
  • Data Encryption at Rest: Sensitive information such as passwords is stored using one-way cryptographic hashing that cannot be decrypted.
  • Strict Access Controls: Only authorised Permata4D staff who require access to carry out their duties are permitted to access player data.
  • 24/7 Security Monitoring: Continuous threat monitoring to detect and respond to any suspicious activity
  • Regular Data Backups: Automatic backups to ensure no data is lost in the event of a technical incident
  • Penetration Testing: Regular security testing conducted by independent third-party experts

5.2 Data Retention Period

Permata4D retains your personal data for as long as your account remains active. After an account is closed, essential data will be kept for the period required by law or compliance obligations (typically between 5–7 years) before being securely deleted. Data that is no longer needed will be deleted or anonymised.

✓ Payment Security: Permata4D does not store your full bank account number or eWallet details directly on our servers. All payment information is processed through secure, encrypted payment gateways.

Section 6 – Your Rights as a Permata4D Player

Your full rights regarding your personal data

Permata4D respects and upholds your rights as the owner of your personal data. The following are the eight key rights you hold:

Right of AccessRequest a copy of all data we hold about you
Right to RectificationCorrect any data that is inaccurate or out of date
Right to ErasureRequest the deletion of your data under certain circumstances
Right to RestrictionRestrict how we use your data
Right to PortabilityReceive your data in a usable format
Right to ObjectObject to data processing for specific purposes
Withdraw ConsentWithdraw marketing consent at any time
Right to ComplainReport privacy concerns directly to us

To exercise any of the above rights, contact the Permata4D support team by email at support@permata4d.biz or via Live Chat within the platform. We will respond to all valid requests within 30 business days.

Section 7 – Cookies & Tracking Technologies

How cookies are used to enhance your experience

Permata4D uses cookies and similar tracking technologies to ensure the platform runs properly and to provide you with a better experience. The following are the types of cookies we use:

Cookie TypePurposeDuration
Session Cookies (Required)Keeps you logged in during an active session. Without this, the platform cannot function.Until log out
Preference CookiesSaves your preferences such as language selection and display settings.1 year
Analytics CookiesHelps us understand how players use the platform so we can make continuous improvements.13 months
Security CookiesDetecting and preventing fraudulent activity and suspicious access to your account.30 days

You can manage cookies through your web browser settings. Please note, however, that disabling essential cookies will affect core Permata4D platform functionality, including the ability to log in.

Section 8 – Financial Data Privacy

Dedicated protection for your payment information

Financial data at Permata4D is held to a higher standard of protection than other data categories. All financial transactions on Permata4D are conducted in Malaysian Ringgit (MYR) via recognised local Malaysian payment methods.

8.1 Registered Payment Methods

When you register a payment method such as Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, or FPX, we store only the information needed to identify that method — for example, the phone number linked to your eWallet or your bank name. We do not store your full account number or online banking login credentials.

8.2 Transaction History

Your deposit and withdrawal history is retained for customer support, internal audit, and legal compliance purposes. You can access these records via the transaction history page in your Permata4D account.

✓ PCI DSS Compliance: All payment data processing at Permata4D follows industry best practices for payment card security to ensure your financial information is always protected.

Section 9 – Protection of Minors

Permata4D does not permit minors to use the platform

Permata4D strictly does not target or permit individuals under the age of 21 to use our platform. The protection of minors and young people is a priority for Permata4D across all aspects of our operations.

  • All new players are required to verify their age upon registration. Permata4D maintains strict age verification procedures as part of the KYC process.
  • If Permata4D finds that a player has provided false age information and is in fact under 21 years old, the account will be closed immediately and all remaining balances forfeited.
  • Permata4D does not knowingly collect data from individuals we know to be under 21 years of age.
  • If you are a parent or guardian and believe your child may have accessed Permata4D, please contact us immediately at support@permata4d.biz.

⚠️ Parental Controls: Permata4D encourages parents and guardians to use parental control software on devices shared with children to prevent unintended access to adult entertainment platforms.

Section 10 – Contact Us About Privacy

How to contact our privacy team

If you have any questions, concerns, or requests regarding your privacy and personal data protection at Permata4D, our team is here to help:

  • Email: support@permata4d.biz – please label your email subject with "[PRIVACY]" for faster handling
  • Live Chat: Available 24/7 within the platform – look for the chat icon in the bottom-right corner after logging in
  • Response Time: We are committed to responding to all privacy-related enquiries within 5 business days

For data rights requests (access, correction, deletion), please include the following details in your enquiry: full name, Permata4D username, and the type of request you are making. This helps us process your request more quickly and accurately.

Effective Date: 1 January 2026  |  Version: 3.1  |  Language: Bahasa Melayu (ms-MY)  |  Next Review: 1 July 2026


Your Privacy is Protected. Join Permata4D Today!

Your data is safe with us. Register for free and enjoy a welcome bonus of up to RM1,000, alongside 150,000+ Malaysian players.

Permata4D Privacy Frequently Asked Questions

Quick answers to the most frequently raised concerns

No, absolutely not. Permata4D has never and will never sell, rent, or trade players' personal data to any third party for marketing or commercial purposes. Your data is shared only with selected service providers who assist us in operating the platform — such as payment gateways and KYC verification providers — and only to the extent necessary for those purposes.

Yes, you may request the deletion of your data. However, in certain circumstances, Permata4D may need to retain some of your data for a specified period to meet legal and compliance requirements (typically 5–7 years after account closure). Once that mandatory period has lapsed, your data will be fully deleted or anonymised. Contact support@permata4d.biz to submit a data deletion request.

When you close your Permata4D account, all active data is immediately deactivated and will no longer be used for marketing or service purposes. Core records such as transaction history are retained for the mandatory period required by law, then securely deleted. You may request a full data report before closing your account by contacting our support team.
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