Permata4D Terms & Conditions – Complete Platform Usage Guide for Malaysian Players

In these Terms & Conditions, the following words and expressions carry the meanings set out below unless the context requires otherwise. Permata4D wants to ensure that every player fully understands what they are agreeing to when using our platform.

Permata4D takes seriously our responsibility to ensure this platform is used only by eligible and responsible individuals. The following eligibility requirements are absolute and cannot be waived:

• You must be at least 21 years of age or above. Permata4D does not permit anyone below this age limit to use our services under any circumstances.
• You must be Malaysian citizen or resident with verifiable local contact information.
• You must have a full legal capacity to enter into a binding agreement. This means you must not have been declared of unsound mind or be subject to insolvency proceedings.
• You not prohibited from gambling or using platforms of this nature by any applicable law, regulation, or court order.
• You not acting as an agent or on behalf of any other party when registering or playing.

3.1 One Account Per Player

Each player is permitted to register and maintain one account only at Permata4D. Owning or using more than one account – whether directly or through a third party – is a serious breach of these terms. Permata4D has advanced detection systems in place to identify duplicate accounts.

3.2 Accurate Information

Upon registration, you are required to provide information that is accurate, complete and up to date including full name as per identity card, active Malaysian phone number, valid email address, and actual date of birth. Providing false information is a violation that may result in immediate account suspension.

3.3 KYC Process (Identity Verification)

Permata4D reserves the right to request identity verification documents at any time, particularly prior to processing withdrawals. Documents that may be required include:

• Copy of Malaysian Identity Card (MyKad) – front and back
• Recent bank statement or eWallet statement
• Selfie with identification card if required

3.4 Password Security

You are solely responsible for keeping your account password secure. Permata4D recommends a strong password combining letters, numbers, and symbols. Never share your password with anyone, including Permata4D staff – we will never ask for your password.

4.1 Accepted Deposit Methods

Permata4D supports all major payment methods popular in Malaysia. All transactions are conducted exclusively in Malaysian Ringgit (RM):

• Touch 'n Go eWallet – instant deposit, minimum RM10
• GrabPay – instant deposit, minimum RM10
• DuitNow – instant transfer, minimum RM20
• Boost – instant deposit, minimum RM10
• ShopeePay – instant deposit, minimum RM10
• FPX Internet Banking – Maybank2u, CIMB Clicks, and over 40 Malaysian banks, minimum RM30

4.2 Deposit Limits

Deposit limits for standard accounts are as follows:

• Minimum deposit: RM10 (subject to payment method)
• Maximum daily deposit: RM50,000
• Maximum monthly deposit: RM200,000

4.3 Withdrawal Process

Permata4D processes withdrawals within 24 hours for accounts that have been fully verified through the KYC process. Withdrawals may only be made to a bank account or eWallet that is on the player's own behalf – withdrawals to third-party accounts are strictly not permitted.

4.4 Withdrawal Limits

• Minimum withdrawal: RM50
• Maximum daily withdrawal: RM30,000
• Maximum weekly withdrawal: RM100,000

Permata4D offers a wide range of bonuses and promotions designed specifically for Malaysian players. Each promotion has its own specific terms as stated on its respective promotions page. The following general rules apply to all promotions:

5.1 General Bonus Rules

• Only one deposit bonus may be active per player at any one time.
• Bonuses cannot be converted to cash before the rollover requirements have been met.
• Permata4D reserves the right to cancel or modify any promotion with reasonable notice.
• Abuse of promotions or any attempt to exploit bonuses will result in bonus cancellation and account action.
• Players are eligible for the Welcome Bonus once only, for the lifetime of their account.

5.2 Rollover Requirements

Rollover is calculated based on the total bonus amount received. Example: A RM300 bonus with a 5× rollover requires RM1,500 in total wagers before the bonus can be withdrawn. Only active wagers count towards the rollover – winnings and returned stakes do not.

5.3 Bonus Validity Period

All bonuses carry a validity period as stated in their respective promotion details. The Permata4D Welcome Bonus is valid for 30 days from the date of credit. Any bonus not used within the validity period will expire automatically.

All games offered on Permata4D – including slots, live casino, table games, and poker – operate according to established rules. Players are responsible for understanding the rules of each game before playing.

• All casino games use an independently audited RNG (Random Number Generator). Every game outcome is entirely random and cannot be influenced by any party.
• Minimum and maximum bet limits vary by game and are clearly stated within each game.
• Any technical disruption occurring during an active game will be handled in accordance with Permata4D's technical policy. In most cases, an interrupted round will be voided and the wager refunded.
• Permata4D reserves the right to void any winnings obtained through fraudulent means, exploitation of software bugs, or system manipulation.
• Results displayed on the player's screen are final and cannot be disputed unless a proven technical error has occurred.

The Permata4D Sports Betting section covers a wide range of sports popular in Malaysia, including football (Malaysia Super League and EPL), badminton, e-sports, and more. The following rules apply specifically to this section:

• All bets are settled at the odds applicable at the time the bet is received and confirmed. Odds may change at any time prior to confirmation.
• Confirmed bets cannot be cancelled or changed. Please review all bet details carefully before confirming.
• If a match is postponed for more than 24 hours, all related bets will be voided and stakes refunded unless otherwise specified in the relevant sports rules.
• Permata4D reserves the right to limit or refuse bets from any player for specific reasons, including financial risk or suspicious activity.
• Any attempt to manipulate markets or use insider information when placing bets is a serious violation that will result in the cancellation of all bets and account suspension.

Permata4D takes the protection of our players' personal data seriously. All information collected is used solely for platform operational purposes and is never sold or shared with third parties without your consent, except where required by law.

8.1 Data Collected

• Registration details: name, email, phone number, date of birth
• Financial information: payment methods (excluding passwords or PINs)
• Transaction history and game activity
• Device data and IP address for security purposes

8.2 Use of Data

Your data is used to verify identity, process transactions, provide customer support, prevent fraud, and comply with legal requirements. For more details, please refer to Privacy Policy our full terms.

Permata4D reserves the right to suspend, restrict, or close any account without prior notice if there is evidence or reasonable suspicion that a player has:

• Violating any of the terms set out in this document
• Registering more than one account
• Providing false or misleading information during registration or KYC
• Engaging in fraudulent activity, money laundering, or illicit financing
• Exploiting software bugs or system vulnerabilities to gain an unfair advantage
• Using automated software (bots) to play or place bets
• Acting with malicious intent towards other players or Permata4D staff

Permata4D makes every effort to ensure the platform operates smoothly at all times. However, we cannot guarantee uninterrupted service at all times. Permata4D is not liable for any losses arising from:

• Technical failures, server outages, or internet connectivity issues beyond our control
• Acts or omissions by third parties, including payment service providers
• Valid game outcomes that a player is unhappy with
• Losses arising from a player's failure to follow game rules
• Unauthorized access to a player's account resulting from the player's own negligence in safeguarding their account security

Permata4D's maximum liability under any circumstance is limited to the total amount deposited by you in the 30 days preceding the incident in question.

Permata4D actively promotes responsible gaming practices. We believe gambling should be an enjoyable form of entertainment — not a source of stress or financial hardship. To that end, we provide a range of tools to help players stay in control of their gaming:

• Daily/Weekly/Monthly Deposit Limits – set a limit on how much you can deposit within a given period
• Loss Limit – set your maximum loss limit for any given period
• Session Time Limit – limit how long you can play in a day
• Cooling Off – take a break ranging from 24 hours to 6 months
• Self-Exclusion – close your account permanently or for a specified period

If you feel that your gambling has become a problem, please contact the Permata4D support team or visit the Responsible Gaming us to get help and access relevant resources.

12.1 Right to Amend

Permata4D reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Amendments take effect upon publication on the website. For significant changes, we will notify players via their registered email or an in-account notification.

12.2 Player Responsibilities

As a Permata4D player, it is your responsibility to review the Terms & Conditions periodically. Continued use of the platform following any amendments constitutes your acceptance of the revised terms.

12.3 Contact Us

If you have any questions regarding these Terms & Conditions or require further clarification, please contact the Permata4D support team:

• Email: support@permata4d.biz
• Live Chat: Available 24/7 within the platform after logging in
• Language: Support available in Bahasa Malaysia and English

12.4 Applicable Law

These Terms & Conditions are governed by and interpreted in accordance with the laws applicable to the operation of the Permata4D platform. Any disputes arising shall be resolved through Permata4D's designated dispute resolution process before any legal action is pursued.